Refund policy

We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn and unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

Unfortunately, we do not accept returns of sale items.

The return shipping costs are the responsibility of the buyer, and we will ship the replacement item free of charge.

To initiate a return, please contact us at:  lequipe@initialee.fr.